Date: Tue, 16 Aug 2016 07:15:44 -0400
Subject: Thank you.
Dear Bob and associates,
I'm writing to thank you Bob, and your staff for your everything you did which resulted in the quick and stress-free sale of our house. The planning and preparation before the listing happens, seem to me, to be vital for this, and your guidance and suggestions were fruitful. As this was the only time in my life of selling a house, (we were there almost 40 years), the prospect was overwhelming for my wife and I, at the beginning, and you were compassionate and understanding in discussions. And very patient as you explained the process, ensuring that we understood everything, and all our concerns were covered. Just as important, and more so, understanding that our financial needs led us to our decision to sell, you sensed that perhaps we were not ready for this change, and suggested exploring other options with us, if we really weren't ready to sell. Had these options worked out, you'd not have had the listing or benefitted from the sale and the time you spent with us, but this made evident, your integrity and character, and caring for people's lives and their circumstances.
This meant a great deal to us. In the end, the house sale was the route, and as I said at the start, preparation and planning was important, and following your advice, we sold quickly. I called and wrote a few times with questions, and these were always addressed promptly in return calls or emails; even after the sale and lawyers were handling things from then on.
So thank you again Bob, for your efficient work, and care. We are settling in to our new home and city-living, and will tell everyone we know who are considering selling, that Apex Realty is the company that you can trust, and be fully at ease in all aspects of selling your home. I add, that renting was our plan for now, and assisting in that hunt, was also appreciated, and an unexpected service by you.