Bob Van de Vrande -Broker of Record-
2465 Walker's Line Burlington Ontario L7M 4K4

Apex Results Realty Inc., Brokerage

office:905 332-4111
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Sent: January 11, 2017 4:31 PM
To: Bob Van de Vrande
Subject: Re: house close

Hi Bob,

We are all done, the paperwork is signed, and my mom and Derek had quite the fun conversation.

My mom has been very happy with the service that you have provided and she has felt very comfortable dealing with you regarding this large and very important change in her life.

I too thank you for your professional, yet very personal service and your kind demeanor as well. I had the utmost confidence you would provide such service for my mother and I looked forward to offering you the business and having the pleasure to have you work for us again.

I hope the transaction proceeds smoothly on Friday for everyone.

Jim and Sandra
Jim Bridges
We are writing this letter to express how delighted we are with the listing, showing and sale of our home. This process can be daunting at the best of times for home-owners, but the dedicated experience of Bob Van de Vrande and his staff at Apex Results Realty made the process as smooth as possible.

Beginning with the initial consultation at our home with Bob and throughout the process Bob made us feel confident that Apex was the best team to handle the job.

From office staff to sales agents all contacts were handled courteously and with professionalism. Market research and sound advice resulted in a timely sale to allow us to move on to our retirement dream and for another family to build the memories in the home that will hold so many of ours.

Thank-you Bob,

Charleen and Morley
Charleen and Morley Doan
Date: Tue, 16 Aug 2016 07:15:44 -0400
Subject: Thank you.

Dear Bob and associates,
I'm writing to thank you Bob, and your staff for your everything you did which resulted in the quick and stress-free sale of our house. The planning and preparation before the listing happens, seem to me, to be vital for this, and your guidance and suggestions were fruitful. As this was the only time in my life of selling a house, (we were there almost 40 years), the prospect was overwhelming for my wife and I, at the beginning, and you were compassionate and understanding in discussions. And very patient as you explained the process, ensuring that we understood everything, and all our concerns were covered. Just as important, and more so, understanding that our financial needs led us to our decision to sell, you sensed that perhaps we were not ready for this change, and suggested exploring other options with us, if we really weren't ready to sell. Had these options worked out, you'd not have had the listing or benefitted from the sale and the time you spent with us, but this made evident, your integrity and character, and caring for people's lives and their circumstances.
This meant a great deal to us. In the end, the house sale was the route, and as I said at the start, preparation and planning was important, and following your advice, we sold quickly. I called and wrote a few times with questions, and these were always addressed promptly in return calls or emails; even after the sale and lawyers were handling things from then on.
So thank you again Bob, for your efficient work, and care. We are settling in to our new home and city-living, and will tell everyone we know who are considering selling, that Apex Realty is the company that you can trust, and be fully at ease in all aspects of selling your home. I add, that renting was our plan for now, and assisting in that hunt, was also appreciated, and an unexpected service by you.
Ken Bates.
Ken Bates
We would like to thank you and the rest of your staff for the very good service we received. You made selling our house easy and fast. We appreciated your advice and how well the paper work was handled. You and your staff were always courteous and prompt at returning our calls and answering our questions. We would highly recommend you to friends and family to serve as their realtor.
Ted and Mary Lesku
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2465 Walker's Line, Burlington, ON, L7M 4K4
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